1. Introduction
This Privacy Policy explains how JASWELY READYMADE GARMENTS TRADING CO. L.L.C (“we”, “us”, “our”) collects, uses, stores and protects your personal data when you use our website [jaswely.com] or interact with us.
Commercial License No.: 1172701
Trade Register No.: 1952050
Registered Address:
JASWELY READYMADE GARMENTS TRADING CO. L.L.C
1 Al Barsha Road, The B1 Mall,
Dubai, United Arab Emirates
We comply with Federal Decree-Law No. 45 of 2021 Regarding the Protection of Personal Data (“PDPL”) of the United Arab Emirates.
By using our website or providing your personal data, you consent to the practices described in this Policy.
2. Data Controller
We are the “Data Controller” under PDPL. If you have any questions or wish to exercise your rights, you can contact us:
Email: info@jaswely.com
Phone: +971 55 517 8525
3. What Personal Data We Collect
We may collect the following categories of personal data:
• Identity details (name, title)
• Contact details (email, phone number, billing/shipping address)
• Order and transaction details
• Payment information (processed securely via our payment providers; we do not store full card details)
• Communication records (emails, chat messages, customer service inquiries)
• Website usage data (cookies, IP address, browser type)
4. How We Use Your Personal Data
We process your personal data for the following purposes:
• To process and deliver your orders and payments
• To communicate with you about your orders, returns and customer service requests
• To comply with our legal obligations (tax, customs, record-keeping)
• To prevent fraud and ensure security
• To send marketing communications (only with your consent, where required)
• To improve our website and services
5. Legal Basis for Processing
We process personal data based on:
• Performance of a contract (fulfilling your order)
• Compliance with legal obligations under UAE law
• Legitimate interests (fraud prevention, improving our services)
• Your consent (for optional marketing and certain cookies)
6. Cookies
We use cookies to operate our website and improve your experience. Essential cookies are always active. Non-essential cookies (analytics, marketing) are used only with your consent, where applicable by law. You can manage your cookie preferences in your browser settings.
7. Sharing Your Data
We may share your data with:
• Service providers (payment processors, logistics partners, IT support)
• Authorities where required by law (customs, regulators)
• Our group companies and affiliates (if applicable)
All service providers are bound by confidentiality and data protection obligations.
8. International Transfers
Your personal data may be transferred outside the UAE for order fulfilment or service provision. We ensure such transfers are subject to adequate safeguards in accordance with PDPL.
9. Data Retention
We retain your personal data only for as long as necessary for the purposes it was collected:
• Order and transaction data — minimum 7 years to meet accounting and tax obligations
• Marketing data — until you withdraw consent
After expiry, data will be securely deleted or anonymised.
10. Your Rights
Under PDPL, you have the right to:
• Access your personal data
• Request correction or deletion
• Object to processing or request restriction
• Withdraw consent (where applicable)
• Request data portability
To exercise these rights, contact us at [your official email]. We will respond within the period required by PDPL.
11. Security Measures
We apply technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
12. Updates to This Policy
We may update this Policy from time to time. The latest version will be posted on our website with the date of the last update.
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Last updated: 10 January 2023
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